Reception Supervisor

Description

Ararat Resort ( Tsaghkadzor) is looking for a Reception Supervisor

Responsibilities

• Management of the department during the head of the department’s absence, ensuring a normal working course
• Complete knowledge of the head of the department’s functions
• Organization of correspondence
• Knowledge of full information concerning the hotel, giving information to the guests if necessary
• To host and see off the guests according to check-in and check-out list if necessary
• To answer phone calls
• To suggest hotel rooms according to guests' requests ( telling the prices)
• To help the guests with online reservation
• To provide the staff with necessary information
• To follow the status of the hotel rooms
• To perform other duties arising from the position
• Management of online reservations
• To submit reports

Requirements

• Knowledge of Armenian, Russian and English
• Work experience in the service sector
• Excellent communication skills
• Ability to work in stressful situations
• Ability to work in a team
• Knowledge of MS Office package
• 1-2 years of experience working on reception
• Knowledge of Booking.com/TravelLine online platforms will be considered an advantage
• Knowledge of the Triosoft program will be considered an advantage

Additional Notes

The company provides transportation