Reception Supervisor
Ararat Resort Tsaghkadzor
Industry:
Customer Support, Client Care, Restaurants, Food Services
Deadline:
10/14/2022
City:
Tsaghkadzor
Employment type:
Full Time
Work experience:
Mid level
Job posting has expired
Description
Ararat Resort ( Tsaghkadzor) is looking for a Reception Supervisor
Responsibilities
- Management of the department during the head of the department’s absence, ensuring a normal working course
- Complete knowledge of the head of the department’s functions
- Organization of correspondence
- Knowledge of full information concerning the hotel, giving information to the guests if necessary
- To host and see off the guests according to check-in and check-out list if necessary
- To answer phone calls
- To suggest hotel rooms according to guests' requests ( telling the prices)
- To help the guests with online reservation
- To provide the staff with necessary information
- To follow the status of the hotel rooms
- To perform other duties arising from the position
- Management of online reservations
- To submit reports
Requirements
- Knowledge of Armenian, Russian and English
- Work experience in the service sector
- Excellent communication skills
- Ability to work in stressful situations
- Ability to work in a team
- Knowledge of MS Office package
- 1-2 years of experience working on reception
- Knowledge of Booking.com/TravelLine online platforms will be considered an advantage
- Knowledge of the Triosoft program will be considered an advantage
Additional Notes
The company provides transportation