SPA Receptionist

Description

Golden Palace hotel, Yerevan is looking for a young, dynamic, self-motivated SPA Receptionist.

Responsibilities

• Welcome and guide clients to the spa procedures;
• Answer phone calls;
• Provide detailed information of spa treatments and services to clients;
• Manage reservations, changes, and cancel appointments;
• Process payments from clients for a spa.

Requirements

• Bachelor’s degree;
• Excellent knowledge of Armenian, Russian, and English;
• Guest/customer relations experience, preferably in a hospitality environment;
• Good knowledge of computer skills;
• Excellent communication skills;
• Ability to handle conflict and resolve problem situations in a level-headed manner.

Benefits:

• Career advancement

• English improvement programs

• Employee discount on hotel services (including Spa, Restaurant, Cafe)

• Free lunch

• Birthday Off

• Sick leave twice a year