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| Technical Support Specialist |
This announcement has expired ! |
| 17/06/2011 - 17/07/2011 |
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| Industry: |
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IT/Software Development |
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| Organization: |
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Digamma LLC |
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| Description: |
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Digamma LLC is looking for a Technical Support Specialist to provide technical assistance and troubleshooting services to its international customers.
Position requires NIGHT time schedule: each 4-th day from 18:00 to 9:00.
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| Job responsibilities: |
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• Be present OnLine.
• Provide timely feedback to customers / users on tech-related changes in the software, resolution of previously encountered problems.
• Document bugs, problems and technical support issues encountered by agents and other users.
• Ensure the resolution of the documented technical support issues, or the distribution thereof among designated technical support staff of the company.
• Provide guidance to customers / users on software operation, call handling and other related software/hardware operation issues.
• Monitor to ensure the proper functioning of the software subsystems. |
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| Opening date: |
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17.06.2011 |
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| Application deadline: |
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21.07.2011 |
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| Required qualifications: |
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- Fluency in written English;
- University degree, technical education is preferred;
- Relevant work experience is desirable;
- Excellent analytical and problem-solving skills, quick thinking;
- Excellent knowledge of the Windows environment;
- Intermediate-level skills in web programming technologies (HTML, JavaScript, etc.) are an advantage;
- Good team player.
REMUNERATION/ SALARY: approximatly 110 000 AMD
APPLICATION PROCEDURES: To apply, e-mail your CV (including contact info) to: diteport@gmail.com |
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| Salary: |
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110 000 |
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| About organization: |
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Digamma LLC is a software development company specializing in telemarketing, call center and CRM software for US- and Europe-based companies. |
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| Poster details |
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| Organization name: |
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| Contact person: |
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Hakob Sukiasyan |
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| Country: |
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Armenia |
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| E-mail: |
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diteport@gmail.com |
We will appreciate if you will mention Job.am as the source of this Announcement in your application.
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